S.O.S. (Ship or Stock) Service

Our S.O.S. - Ship or Stock service locates and stocks your hard-to-find components at no charge. Components are bonded exclusively for you in one of our specially-controlled inventory areas ready to release - before your need becomes critical. S.O.S. is a free service available to qualified customers, and does not require blanket purchase orders or mandatory deliveries. Ask a sales representative for details about this new way to decrease your inventory burden and ensure your components are there when you need them.

 

Personalized Service

ICS' outstanding customer support group gives you the personalized service you need. We do not impose large minimums or time restrictions for same day shipping. Plus, we easily accommodate special packaging and shipping requests. And because you need immediate answers, you won't get lost in a voice mail maze. Our phones are answered by knowledgeable people ready to help you.

 

Faster Database Searches

ICS has invested in its computer systems which enables you to search our database faster, obtain price and delivery information, and even enter orders over our secured network. By implementing these technologies we have improved our overall efficiency and ability to deliver quotes, parts and stock checks to you even faster.

 

Technical Support

ICS built its reputation on integrity and reliability and prides itself on giving outstanding customer service. You need answers fast and our knowledgeable, multi-lingual sales staff is ready to assist you immediately. All of our sales personnel have technical training and can answer most of your questions. Whether you need a data sheet, samples or a demo kit - let our sales representatives get the answers you need now. Simply stated, if you are not satisfied, neither are we. And we will do whatever is necessary to make you completely satisfied that you chose ICS.